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Shipping Policy

Shipping

Our shipments are spread all over the world. Just buy and enjoy our quality service, we deliver directly to your door.

We deliver to the following countries:

Albania Argentina Australia Austria
Bahamas Bahrain Barbados Belgium
Brazil Bulgaria Canada Chile
Colombia Costa Rica Croatia Cyprus
Czech Republic Denmark Dominican Republic Egypt
Estonia Finland France Germany
Greece Guam Guatemala Honduras
Hungary Iceland India Indonesia
Iran Ireland Israel Italy
Jamaica Japan Kuwait Latvia
Lithuania Luxembourg Malaysia Malta
Mexico Netherlands New Zealand Norway
Oman Pakistan Panama Peru
Philippines Poland Portugal Puerto Rico
Qatar Romania Russian Federation Saudi Arabia
Serbia Singapore Slovak Republic Slovenia
South Africa South Korea Spain Sri Lanka
Sweden Switzerland Thailand Turkey
Ukraine United Arab Emirates United Kingdom United States
Uruguay Virgin Islands (U.S.)    

                                                                                              

1.Processing time

In this section, we ask for quality control for 1-3 business days and arrange for proper shipping. After the package is shipped, we will send you an email with the delivery information.

 

2.Shipping method

Standard Shipping 

Fee: $5.9 for all orders under $59| Complimentary for orders $59 and above

  • Delivery Timing: 8-12 business days
  •  

VIP Fast Shipping

Fee: $9.9  for all orders

  • Delivery Timing: 5-8 business days

 

Customs And Import Duty

In general,there only be a small number of countries need to clear customs.if unfortunately,your order need to clear customs tax,and you need to make a payment again,please contact with us directly first.We will help you with certain amount of the tax,please do not worry about it.

1.Can I change my shipping address after placing an order?

Please be advised that your shipping address cannot be revised after the order has been placed successfully.However,before your order being shipped,we will try our best to help you to revise your shipping address.So please make sure that your shipping address is right and if you have any question,please feel free to contact with us first,we will be very glad to help you solve the matter.

2.How do I track my order?

After your order being shipped, a tracking number will appear. You can track your order on our company's website with the tracking number provided.  

Please pay attention: It may take 48 to 72 hours for the tracking information to be updated and sometimes tracking numbers may change. If after 3 days you cannot get the tracking information of your order, please feel free to contact with us for more information.

3.I am not satisfied with the product. What can I do?

If you are not satisfied with the product you received,you’d better return it to us in new condition within 30 days from the delivered date,or we would refuse to accept your request.

Return Policy

1.Return product definition

When customers complete purchases through product consultation or directly on the relevant platform of the mall, we will assist them in obtaining technical support or commodity consultation services for the goods or products purchased. However, in some cases, the customer's dissatisfaction with a product may be completely beyond our control, in which case it may be treated as a return, if the customer requests a return and meets the specifications of the return policy of the mall, consumption The amount will be refunded to the customer.

 

2.Refund policy

According to the "Consumer Rights Protection Law", online shopping consumers are considered to be hesitant within 30 days from the date of receipt of the goods, please return according to our application to ensure your rights. After receiving your return request, Customer Service will check it. If you meet the return conditions, please contact customer service to inform the refund process. Description of the return policy:

 

  ■When returning some physical goods, we will bear the shipping costs incurred for delivery and return. 

 

  ■For taxes on physical goods due to cross-border sales, we will refund the amount of the merchandise tax paid when you apply for a return.

 

3.Return procedure

The consumer requests a return within 30 days. Please follow the customer service center to submit an application. The form must fill in the purchaser's last name, name, phone number, E-mail address and the name of the purchased product and the reason for the return. We will review the case after receiving the application. After the review, the E-Mail will reply and notify the consumer to complete the return administrative process. After the completion, the refund will usually be completed within 3 working days.

 

4.Abuse of return policy

If the customer is too dense, frequent or repeated return, the mall will prohibit the account from purchasing the right to purchase the goods as appropriate.